KONG Cat Zoom Groom KONG

Fast Shipping with Professional Packaging

We offer a wide range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and exact specifications. Before they are shipped, your goods will be carefully inspected and secured. Every day, we deliver to thousands of customers in many countries. This is a sign of our dedication to being the biggest online retailer in the world. We have distribution centers as well as warehouses across Europe and in the USA.

Please note that orders with more than one item will be processed according to the particular item.

Prior to shipment, all purchased items will be thoroughly inspected. Most orders are shipped within 48 hours. The estimated delivery time is 3 to 7 days.

Returns

The inventory is always changing, and is not completely managed by us due to the involvement of many different parties, such as the factory and our warehouse. The stock can change at any moment. Be aware that it's possible that your order could run out of stock even after you've placed your order.

The policy is 30 days. If 30 days have gone in the past since you purchased and we are unable to offer you a refund or exchange.

Your item must be in the original packaging and be unused. The item should be in the original packaging.